Refund Policy for Ask Your Question Now (AYQN)
1. Scope of Refund Policy
This policy applies to all purchases made through the AYQN app, including subscriptions, consultations, and single-question readings.
2. Non-Refundable Purchases
All sales are final and non-refundable except where required by applicable law.
3. Consultation Purchases
Consultation fees are non-refundable once paid. If a consultation cannot be fulfilled, we will reschedule or provide credit at our discretion.
4. Subscription Purchases
Subscription fees are non-refundable. If you cancel, you retain access until the end of your current billing period.
5. Dissatisfaction with Reading Results
Readings are AI-generated and subjective. Dissatisfaction with content does not qualify for a refund.
6. Technical Issues
If a technical error prevents service delivery, contact support. We will investigate and may offer a credit or replacement at our discretion.
7. Refund Request Procedure
Submit refund requests via email to support@askyourquestionnow.in with your order details.
8. Claim Submission Timeline
Refund requests must be submitted within 7 days of purchase.
9. Legal Exceptions
Where applicable law mandates refunds, we will comply.
10. Dispute Resolution
Refund disputes will be resolved through arbitration in India.
11. Contact Information
Email: support@askyourquestionnow.in