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Privacy Policy

Privacy Policy for Ask Your Question Now (AYQN)

1. Data We Collect

We collect the information you provide during onboarding and profile updates: name, date of birth, gender, moon sign, birth time when known, birthplace, the IANA time zone you identify for that birthplace, mobile number, preferred language, and email address. A server timestamp records when you explicitly confirm your birth details. Existing profile values are not treated as confirmed by default.

2. How We Store It

Your personal data is stored securely on our server. We use industry-standard encryption and authentication (email-based OTP) to protect your information.

3. What We Do Not Do

We do not sell your data. We do not share your data with third parties for marketing purposes. We do not track your location.

4. AI Processing

When you request a Tarot reading, your question and the context needed to answer it are sent to OpenAI through Replit AI Integrations. This may include your display name, selected Tarot cards and meanings, current-date context, and reading text sent for translation or suggested questions. OpenAI states that API data is not used to train its models by default; its abuse-monitoring logs may contain prompts and responses and are retained for up to 30 days, subject to legal and safety exceptions. Replit manages the integration credentials and forwards requests; Replit may process content to provide, maintain, secure, and troubleshoot the service, but the Replit documentation reviewed does not specify a runtime retention period. AYQN does not send your raw date of birth, birth time, birthplace, or coordinates to the AI service. If you separately opt in, and only when your birth time is marked exact, your birth details are confirmed, and the calculation is supported, the existing Tarot AI request may include the calculated current Vimshottari planetary-period names and date ranges. This consent is separate from analytics consent and can be withdrawn in Profile; when any eligibility check fails, no derived timing facts are included.

5. Profile Pictures

Profile pictures you upload are stored securely on our server.

6. Payment & Subscription Data

Your subscription plans, payment transactions, and consultation records are stored on our server for account management purposes.

7. Data Retention

We retain your data as long as your account is active. Upon account deletion, we anonymize your data and remove personally identifiable information within 30 days.

8. User Rights

You have the right to access, correct, and delete your personal data. Contact support to exercise these rights.

9. Withdrawal of Consent

You may stop using the service and request account deletion at any time. This will remove your profile and associated data.

10. Data Portability

You may request a copy of your personal information in a common format.

11. Cookies and Tracking Technologies

We use Google Analytics 4, Google Tag Manager, and Meta Pixel to understand how users interact with our app and to measure marketing effectiveness. - Google Analytics 4 and Google Tag Manager help us understand which pages are visited, which features are used, and which subscription plans are viewed. This helps us improve the app and fix issues. - Meta Pixel helps us measure marketing campaign performance, understand app engagement, and enable remarketing to users who have interacted with our website. We do not send any personal information (name, email, date of birth, birth time, phone number, questions, or consultation details) to Google Analytics, Google Tag Manager, or Meta Pixel. All data collected is anonymized and aggregated. You may accept or decline tracking via the consent banner shown in the app.

12. Third-Party Service Providers

We use payment processors (Razorpay), AI services (OpenAI through Replit AI Integrations), and cloud infrastructure to operate the app. Each provider processes data under its applicable service terms and privacy documentation. The AI retention details relevant to Tarot requests are described in Article 4.

13. Security Measures

We employ reasonable technical and organizational measures to protect your data. No system is 100% secure.

14. Children's Privacy

AYQN is not intended for children under 13. We do not knowingly collect data from children under 13.

15. International Data Transfers

Your data may be processed on servers located in different regions. By using AYQN, you consent to such transfers.

16. Legal Basis for Processing

We process your data based on: account creation, service delivery, payment processing, and security.

17. Complaints and Contact

For privacy concerns, please contact us through the app's support channel.

18. Contact Information

Email: support@askyourquestionnow.in
Email
support@askyourquestionnow.in